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STRATEGIC WORKFORCE
INNOVATION FOR
DIGITALIZED BUSINESSES
“Sophie’s in-depth knowledge was invaluable for understanding the new working landscape as well as her strategies for bridging generational differences. After assessing the company’s management approaches and operational practices, she gave us specific guidance to address cultural, performance-related, and operational issues relating to intergenerational management and communication. New initiatives implemented based on her recommendations resulted in increased productivity and our culture had never been as good.”

THE ERA OF MODERN WORK
MODERN WORK is tech-driven and talent-focused.
The system fundamentals are:
- Flexible frameworks that adapt for evolution;
- Digitalized work processes designed for your company;
- Culture and values connecting distributed workers;
- Co-creation mindsets empowering worker collaboration;
- Empathetic leaders fostering teamwork and well-being;
- Talent mobility facilitating new careers trajectories;
- Varied employment types allowing a blended workforce.
WE SPECIALIZE IN:
STRATEGIC SHIFTS
MODERNIZING WORK: We understand the multifaceted effect of digitalization on your business and work practices. We facilitate identification of key issues, strategic priorities, and optimize progress.
DIGITALIZING PROCESSES: More integrated digital platforms and tools have increased capacity, scalability, and available real-time data while changing processes significantly. Have all workflows been updated?
MAXIMIZING EFFECTIVENESS: We apply deep strategy expertise and unique knowledge about modern work to focus on key opportunities to boost your company's sustainable growth. Where can we help you most?
UPSKILLING TALENT
ONGOING UPDATES: After the pandemic accelerated significant change, your business ecosystem continues to evolve. How are leaders adjusting? How well have they adapted to managing distributed teams?
SUSTAINABLE PROGRESS: Your business is growing unevenly as executives can only plan short-term with any conviction. How are you helping your decentralized and blended workforce be more flexible and responsive?
IMPROVING OUTCOMES: We recognize concerns about productivity as employees adopt new, more responsive work practices. We guide critical upskilling to enable talent to be more effective during uncertain conditions.
BENEFITS
INTELLIGENCE
Getting the necessary research and inputs you need to: identify the many factors changing customers' behaviors, operations, and workforce needs; understand key optimization levers; and navigate the uncharted landscape.
RELEVANCE
Evaluating your organization’s preparedness for current and future conditions and adopting a flexible operating framework. Determining phased transformative actions establishing new practices incorporated into a customized execution plan.
OUTCOMES
Addressing priority issues—including modern leadership approaches, employee experiences, and distributed teamwork. Establishing trackable new practices that measurably improve performance on a trajectory of sustainable growth.
Human-centric Work
As we navigate this new highly-digitalized tech-driven modern work landscape, the emphasis shifts to our talent--those utilizing the sophisticated platforms and tools now powering our businesses.
To engage employees and help them do their best work, a human-centric approach enables you to help each person and team do their best work.
WORKFORCE INNOVATOR
AUTHOR
Sophie’s "must read" second book is 'Empathy Works: The Key to Competitive Advantage in the New Era of Work' [May '22] which helps leaders adopt a human-centric approach to modern work. Her first book 'Embracing Progress: Next Steps for the Future of Work' [May '17] was an Executive MBA Program textbook and required reading for multiple leadership courses.
Learn moreSPEAKER
Sophie gives inspiring, entertaining, and practical keynote presentations and interactive workshops at US and international conferences. She also does engaging online sessions. Sophie's topics include navigating the Future of Work, the fundamentals of modern work, engaging and retaining younger generations, and leading high-performing distributed teams.
Learn moreINSTRUCTOR
Over 550,000 people have taken Sophie's LinkedIn video courses, now offered in many languages. Current courses include Future of Work: Necessary Skills for Your Future Workforce; Attracting, Hiring, and Working with Gen Zs; Engaging and Retaining Gen Zs with a Skills-first Approach; Empathy for Sales Professionals; and Empathy Tips for HR Professionals.
Learn moreTRANSFORMING WORK
PODCAST
Sophie addresses current business conditions and explores ways to navigate the disruption. She shares informative insights and interviewing leading innovators who are providing or benefiting from transformative solutions that will allow companies to emerge with sustainable models, mindsets, and business practices. Find out how to transition to more effective, productive, and supportive new ways of working—across locations, generations, and platforms—as we harness these challenging circumstances to drive significant, multidimensional changes in all our working lives.
Learn more Latest episodeTRANSFORMING
WORK
WITH
SOPHIE WADE

FUTURE OF WORK RESOURCES
Books
Both Empathy Works and Embracing Progress describe the digitalized business landscape in transition and highlight the need for proactive management attention—especially relating to leadership, corporate culture and employee engagement—emphasizing the talent agenda.
Learn moreArticles
Keep up to date and informed reading Sophie’s numerous articles covering wide-ranging workforce-related topics such as empathy, effective remote working, leadership, and Generation Z in publications including Fortune, the Huffington Post, Medium, and SAP’s Digitalist magazine.
Learn moreInterviews
Read Sophie’s interviews with innovative leaders who have implemented new ideas and are experiencing the benefits. She questions existing practices, explores new possibilities, and reviews research data to validate the benefits and directions of progress.
Learn moretheworkinprogressreport
Expert intelligence and insights on Future of Work topics. Curated articles shared biweekly with updates on the latest trends.