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Services
WORKING
WITH
EMPATHY
SELLING WITH EMPATHY
SELLING WITH EMPATHY
Is your company updating sales approaches for new market conditions? Practicing empathy skills benefits the entire sales process: understanding prospects' readiness to buy; deepening relationships; better targeting solutions; leading to greater conversions.
We increase outcomes by establishing empathetic practices and attentive responses into sales processes and routines. We tailor recommended sales strategies and interactive exercises for your company’s industry and offerings.
Increase your sales
LEADING WITH EMPATHY
Continued uncertainty and changing work conditions have accelerated the shift away from 'Command and Control' style management. More personal leadership approaches improve employee relationships, engagement and support, as well as enabling greater delegation of accountability to improve business responsiveness.
We enable established and emerging executives to realize the current needs and benefits of new leadership styles. We help update leaders’ strategies and tactics integrating empathetic mindsets and habits.
Update leadership stylesMANAGING REMOTE TEAMS
MANAGING REMOTE TEAMS
Engaging decentralized workers to work effectively requires new mindsets, orientations, and digital tools. As restrictions ease, changing work configurations as well as employees’ hesitation are interrupting newly-established routines and reducing productivity.
We offer effective processes and practices to enable managers to engage and support their teams and help decentralized team members perform wherever they are working. We recommend immediate improvements and ideal adjustments for long-term flexible configurations to respond to new evolving work scenarios.
Improve remote working and collaboration
INCREASING ADAPABILITY
Transformations are catalyzed during periods of turbulence. Executives, managers, and employees are gaining significant remote working experience; new processes are defining and projectizing workflow; and new digital tools are being deployed to continue operations during crisis conditions.
We help you utilize and augment new talent and digital capabilities to better respond to the evolving business climate. We help ensure your organization emerges successfully and sustainably as conditions improve.
Prepare and build resilienceINTEGRATING GENERATIONS
INTEGRATING GENERATIONS
Current disruptions are exacerbating existing trends. Only 37% of Millennial executives thought their senior leaders were ‘highly proficient’ at navigating change. Generation Z already had unprecedented levels of anxiety about financial security and performance.
Our inclusive approach enables your executives and middle managers to stimulate productive dialog among generations. Our interventions promote cognitively-diverse collaboration to generate important solutions for new business challenges.
Bridge generational gapsTRANSFORMING WORK
PODCAST
Sophie addresses current business conditions and explores ways to navigate the disruption. She shares informative insights and interviewing leading innovators who are providing or benefiting from transformative solutions that will allow companies to emerge with sustainable models, mindsets, and business practices. Find out how to transition to more effective, productive, and supportive new ways of working—across locations, generations, and platforms—as we harness these challenging circumstances to drive significant, multidimensional changes in all our working lives.
Learn more Latest episodeTRANSFORMING
WORK
WITH
SOPHIE WADE
theworkinprogressreport
Expert intelligence and insights on Future of Work topics. Curated articles shared biweekly with updates on the latest trends.